Refund policy

20-day return policy

You have 20 days after receiving your item to contact us and request a return.

To be eligible for a return, the item must be unworn or unused, in the same condition that you received it, with its original packaging and proof of purchase.

To request a return, contact us at 13727205100@qq.com. Please do not send any item back before your return request has been approved. If the request is approved, we will provide the return address and instructions. Return shipping arrangements and any applicable costs will be confirmed when the request is approved.

Damages and issues
Please inspect your order when you receive it and contact us immediately if the item is defective, damaged, or incorrect. Please include photos or video so that we can review the issue and provide instructions.

Exceptions / non-returnable items
Items identified as final sale, custom, personalized, or otherwise non-returnable during the live sale or at checkout are not eligible for return unless required by applicable law. Please contact us if you have questions about a specific item.

Refunds
After we receive and inspect an approved return, we will notify you whether the refund is approved. If approved, the refund will be issued to the original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund.

If you have questions about returns or refunds, contact us at 13727205100@qq.com.